Hello, I am Mike Jain and I am here to provide unparalleled results for my clients and to become an essential part of their team that helps them meet or exceed their goals. It’s simple, I treat all projects and contracts as if they were my own, providing unbiased recommendations on the best technology, tactics, and mediums to help drive profit — and to take the proper road, not the easy road.

With over 10 years of combined experience in business analysis, help-desk support, retail sales and data management, I am prepared to offer you prompt and professional business solutions.

I have spent the last decade working in well-known and major organizations learning how to meet and exceed the needs of all stakeholders involved.

Allow me to tackle your current and future Customer Service, Tech Support and Business Development concerns.


Phone/Web Sales

PC & MAC Support

Printer & Gadget Support

Router & Network Support

Virus / Malware Removal

POS / IP Camera / Specialize Software Support

I am passionate about web design, ecommerce and providing a quality product and that is reflected in my work.

Exceptional Visual / User-Centered designs and color theory skills while elegantly using the latest technologies to achieve a rich user experience with the maximum user reach possible for complex web/desktop apps.

HTML / HTML5 / CSS / UX Design

CMS - Wordpress, Joomla etc

PHP&MySQL

Web / Native App Development

Visual C Sharp / SQL 2010 & 2012

VOiP / SIP Telephony

Open Source Installation / Modification

My intellectual curiosity and determination along with my powerful consulting skills has created a strong passion for online marketing and Social Media Management.

Over 6 years of online consulting experience with hundreds of B2B and B2C local clients to create, develop and innovate strategies across all major social media networks including Facebook, Twitter, Youtube, Google+, Pinterest and Linked-In.

SEO (Inbound & Outbound Marketing)

Local SEO

Facebook / Google / Linkedin / Twitter Marketing

User Engagement

Video / Slideshow Creation & Optimization

Content / Press Release Distribution

2014 - Present

Business Consultant / Lead Developer

CallMeRightNow.com

2013 - Present

Outsourcing Consultant / Lead Developer

AirWix.com

2012 - Present

Founder (Concept / Lead Developer)

SupportRevenue.com

2008 - Present

Operations Manager - Customer Service

DAA Enterprises, INC.

2007 - Present

Principal - Sales & Business Development

Team 9 Global Services

2011 - 2013

Tech Support / CRM Developer

Nerdforce

2009 - 2013

Founder (Concept / Business Developer)

CSHotline.com

2006 - 2007

Team Leader

Microsoft Exchange 2007

2006 - 2007

Level 2 - Tech Support

Microsoft Games (Zoo Tycoon / Flight Simulator)

2005 - 2006

Level 2 - Tech Support

Microsoft BaseStation Routers

2005

Customer Service / Claim Specialist

United Health Group

2004

Technical Support Representative

FlashTalk, Inc.

2004

Lead Specialist

Axis Business Solutions

2003

Technical Support Representative

EarthLink Broadband

2003

Technical Support Representative

Wandering Wifi

2003

Technical Support Representative

ISP Support - Phreego.com

January, 2014

Mobile Responsive Site Development

For Construction Company
(Austin, TX)

January, 2014

Facebook Page with Fangate and Contest

For E-commerce Website
(Jacksonville, FL)

January, 2014

SugarCRM Installation / Customization

For Real Estate Agent
(Seattle, WA)

January, 2014

Installing Directory Wordpress Theme

Individual
(Denver, CO)

December, 2013

Setting up Voice Broadcasting Service

For Real Estate Company
(Longbeach, CA)

December, 2013

Level 1 Remote Tech Support

For Local Computer Business
(San Jose, CA)

December, 2013

Mobile Responsive Site Development

For Local Restaurant
(Atlanta, GA)

December, 2013

Internet Marketing / PPC Campaign

For Dentist
(Cleveland, OH)

November, 2013

Google Places / Facebook Page Creation

For Independent Pharmacy
(New York, NY)

November, 2013

Mobile Responsive Site Development

For Local Restaurant
(Atlanta, GA)

November, 2013

Level 1 Tech Support

For Local Computer Repair Business
(Chula Vista, CA)

November, 2013

Customer Service

For Local Carpet Care Business
(Tacoma, WA)

October, 2013

Level 1 Tech Support

For Local Computer Repair Business
(Scottsdale, AZ)

October, 2013

E-commerce Website

For Party Props Company
(Boston, MA)

October, 2013

Video Presentation

For Real Estate Agent
(Surprise, AZ)

October, 2013

Mobile Marketing Campaign

For Dating Site
(Augusta, GA)

October, 2013

Press Release Distribution

For Product Launch
(Las Vegas, NV)

September, 2013

Web Directory Submission

For Local Cake Shop
(Orlando, FL)

September, 2013

Top 3 Online Competitor Analysis

For Auto Sales Firm
(New Ark, NJ)

September, 2013

Web Presentation

For Real Estate Agent
(Surprise, AZ)

September, 2013

Level 1 Tech Support

For Local Computer Store
(Greensboro, NC)

September, 2013

Blog Writing

For Work from Home Blog
(Pheonix, AZ)

August, 2013

Twilio API programming

For Individual
(Plano, TX)

August, 2013

Web Design (Wordpress)

For Dentist
(Henderson, NV)

August, 2013

Online Video Distribution and Marketing

For Security Company
(Lincoln, NE)

August, 2013

Web Presentation

For Real Estate Agent
(Toledo, OH)

July, 2013

Web Design (Wordpress)

For Certified Public Accountant
(Louisville, KY)

July, 2013

Level 1 Tech Support

For Local Computer Store
(San Diego, CA)

July, 2013

Internet Marketing / PPC Campaign

For Real Estate Agent
(Providence, RI)

July, 2013

Facebook Fanpage with Fangate

For Training Company
(Overland Park, KA)

June, 2013

Ecommerce Website

For Office Furniture Company
(Salem, OR)

May, 2013

Google Places & Directory Submission

For Auto Parts Store
(Houston, TX)

May, 2013

Call Center Setup

For Mortgage Company
(High Point, NC)

April, 2013

Website Analytics / Live Chat

For Ecommerce Site
(South Bend, IN)

April, 2013

Custom Time Punch Clock Programming

For Recruiting Firm
(Surprise, AZ)

April, 2013

Level 1 Tech Support

For Local Computer Repair Business
(Kent, WA)

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